Feeling overwhelmed by all the WhatsApp marketing software options out there?
“Pick one, send some messages and pray it sells?”
That’s a shot in the dark. It’s a recipe for frustrated customers and a dead end.
This guide removes the confusion and helps you find your business’s best WhatsApp marketing software. We’ll give you all the necessary information to pick the right one. The pros and features, pricing, cons – we’ll spill it all.
With Telebu’s WhatsApp Business API, we can have targeted, personalised conversations with hot leads at scale. We’ve accelerated our growth by meeting customers where they already are on WhatsApp.” -Mr. Manish, Founder, Creative HomeGet started for free, or book a demo. |
Why do you need a WhatsApp marketing software?
Let’s be honest.
There’s a different kind of rage that comes from trying to manage dozens of customer conversations at the same time.
- Your fingers feel permanently cramped
- Your battery life is shorter than a reality celebrity’s marriage, and
- That “new message” ping is starting to sound like a horror movie soundtrack.
You know you should be using WhatsApp for marketing. But the cluttered inbox just drives you crazy.
At first, it’s exciting.
Responding to and messaging everyone at the same time sincerely feels like a heart attack.
I know from experience.
It’s like wading through knee-deep cookie dough – sticky, messy, and impossible to finish.
The solution?
WhatsApp broadcasts and chatbot software.
WhatsApp broadcasts let you send messages to everyone on your list. It’s like a super-powered group text, only this time, individually.
And when they ask questions, chatbots come in.
WhatsApp chatbots are AI-powered lead generators. As such, they can learn to communicate personally with individuals.
WhatsApp chatbots don’t sleep. They answer questions and even take orders, day or night.
Yet, the harsh reality is that without the right provider, it can backfire.
Finding the best WhatsApp marketing software can change everything for you. And here’s how to do it.
What features/factors should I look for in a WhatsApp marketing software?
Choosing the best WhatsApp marketing software is easy. To help you, consider these 6 factors:
1. Intuitive interface
Is their message-building interface easy to use?
Ensure it integrates rich media messaging. This will make your marketing a great experience.
It’s like picking out a new ride. Your broadcast and chatbot’s interface should be your smooth steering wheel. There should be no complex manuals.
2. Top-notch WhatsApp chatbot builder
It’s not just about using a chatbot as a glorified FAQ section. It should have
- Natural language processing (NLP) for understanding customer questions
- Branching logic for conversation flow
- Pre-built message templates eliminate the need to code.
3. Omnichannel customer support
You want help that’s just a stone’s throw. It should be available anytime and anywhere, no matter the channel.
The best marketing software offers support across channels, not just on WhatsApp. They must also provide onboarding assistance, clear training resources, and ongoing technical assistance.
4. Data security and compliance
Data security is like the locks on your doors. You want them tough enough to keep out any unwelcome guests.
Choose the WhatsApp marketing software with the best security in town.
5. Scalability
Growth is inevitable. So, think beyond, not just today.
As you scale, the best WhatsApp marketing software will pick up speed and take on more passengers.
It’ll accommodate increasing message volumes and expanding contact lists.
6. Analytics
Like using a rearview mirror, you want to see both behind and ahead.
Analytics show you what’s working and what’s not so you can navigate properly.
So, pick one that’s notable for real-time analytics.
7. Cost-effectiveness
The best WhatsApp marketing software won’t offer you sweet deals at the expense of your budget.
Of course, “expensive” is relative. “One man’s food is another man’s poison”, rightly said. So, ensure that it gives you value for your money.
Now you know how to narrow down your options.
So, what’s the best WhatsApp marketing software for broadcasts and chatbots?
Here’s my full review of each software.
What is the best WhatsApp marketing software?
Let’s compare the best user-friendly WhatsApp marketing software for you:
- TelebuSocial
- DoubleTick
- Yellow.ai
- Infobip
- WhatSender
- Bird (formerly MessageBird)
- WA Web Utils
- WATI
- AiSensy
Let’s stack their broadcast and chatbot features against each other and see how they compare.
#1. TelebuSocial
Crave sending messages to thousands of prospects or customers with just a few clicks? TelebuSocial’s broadcast feature lets you reach your target audience on WhatsApp.
From my experience with the tool, you can
- Increase brand awareness
- Promote new products, or
- Deliver exclusive offers.
The possibilities are endless.
TelebuSocial’s UI beats Gupshup and other competitors. It’s simple, intuitive and easy to use.
And the best part?
Making intuitive WhatsApp chatbots is easy. No coding experience? No problem.
TelebuSocial’s drag-and-drop chatbot builder makes it easy for everyone.
These chatbots can
- Answer frequently asked questions (FAQs) 24/7
- Capture valuable customer data
- Handle basic tasks automatically.
Your marketing campaigns have just gotten better.
Not keen on starting from scratch?
TelebuSocial has ready-to-use chatbot templates to get you going fast.
TelebuSocial + your WhatsApp strategy = more leads and sales!
That makes it our top pick for WhatsApp broadcasts and marketing chatbots. Get a free demo today.
TelebuSocial’s top features
Here’s what you get:
- Drag-and-drop WhatsApp chatbot builders. Don’t know how to code? No worries. Our ready-to-use templates make it easy to begin.
- Powerful WhatsApp marketing broadcasts. You can easily promote new products, share updates, or send personalised offers to customers’ inboxes.
- Analytics within reach. Measure the vital metrics to fine-tune your marketing plan.
- Collaborative teamwork for better outcomes. Monitor your team’s work, hop into chats, and manage permissions with admin tools.
- Quick migration. Migrate to TelebuSocial in simple steps. Our smooth data transfer gets you up and running, hitch-free.
- Easy integrations. Work with SMS, Google Sheets, Zapier, and more, just like that.
Simple, practical, and designed to get results.
TelebuSocial integrates perfectly with your favourite tools, like:
- Zapier
- SMS
- Excel
- Gorgias
- Google Calendar
- Google Sheets
- Calendar
- SaleForce, and
- Your CRM and more in a snap.
TelebuSocial lets you segment your audience based on factors like
- Demographics
- Interests, and
- Purchase history.
This way, you can deliver relevant content that resonates with your customers.
Start marketing with TelebuSocial. Contact our support team today.
What/who’s TelebuSocial best for?
TelebuSocial is excellent for all businesses – big, small or medium-sized for all marketing purposes.
TelebuSocial’s pricing
TelebuSocial has three plans:
- Starter: At $99 monthly, it’s suitable for small businesses.
- Business: For $179 a month, it’s the best choice for growing companies.
- Custom: Got a wider audience? Talk to our sales team to customise pricing to suit your needs.
Plus, no additional charges. We’re crystal clear with our pricing.
Our support team will guide you no matter how you prefer to connect.
Book a demo today. Let’s help you reduce costs and boost your sales.
Cons of TelebuSocial
The only challenge I found with using TelebuSocial is the premium pricing. TelebuSocial seems to be on the high side.
What TelebuSocial’s WhatsApp marketing software users are saying
TelebuSocial’s customers make more sales and get better leads on WhatsApp.
#2. DoubleTick
DoubleTick was created in 2022 by Apport Technologies. It’s based in Mumbai, India.
DoubleTick’s functionalities cater specifically to B2C and B2B marketing.
How does it fare in broadcast and chatbot features?
DoubleTick allows businesses to create WhatsApp chatbots. And they support unlimited bulk WhatsApp messaging.
You can schedule future WhatsApp broadcasts.
And they also provide a single number for your entire team. They do this via a phone-based WhatsApp API.
What marketing features stand out for DoubleTick? Let’s dive a little deeper.
DoubeTick’s top features
DoubleTick’s features include:
- Bulk WhatsApp broadcasts
- Automated reminders
- Abandoned cart nudges
- Third-party integrations
- Analytics
- Granular user roles and permissions.
- Advanced product filters and
- Enhanced catalogue previews
What/who’s DoubeTick best for?
DoubleTick is best for small and large enterprises. However, I found some flaws worth considering.
Cons of DoubeTick
DoubleTick has some downsides.
- You’ll have to upgrade to test the platform’s features.
- As I struggled to start using the platform, getting help from the support team was challenging.
DoubeTick’s pricing
DoubeTick’s has three pricing plans:
- Starter: costs $23.94 per month. Features include team inbox (5 free agents), bulk broadcasts, and bulk import.
- Pro and Enterprise: no pricing details exist for these two plans. This was a turn-off for me as I couldn’t experience enough to make me want to pay.
So, I searched for their customer reviews to see if I could find anything new.
Knowing their customers’ feelings is vital when checking out any software because you’ll end up on the same path as soon as you start using it.
So, here’s what I found.
What DoubeTick’s WhatsApp chatbot users are saying
There’s no public review from customers using DoubleTick’s broadcasts and chatbots.
#3. Yellow.ai
Yellow.ai was initially known as Yellow Messenger.
It was founded by three friends in 2016 in Bangalore, India.
By 2017, the company shifted its focus to the B2B space. They began offering solutions for chat and voice automation for marketing.
This shift led to a rebranding in 2017. That’s when they adopted the name Yellow.ai.
Today, Yellow.ai is recognised for customer service automation.
So, how does it compete in terms of marketing features for marketing? Specifically, WhatsApp broadcasts and chatbots?
Yellow.ai has what they call a no-code DAP.
This stands for Dynamic Automation Platform. It also lets its users create support queries and product explorations on WhatsApp.
Getting started on the platform was easy. Here’s what I learned.
Yellow.ai’s top features
Yellow.ai has these 3 main features:
- Generative chatbots to understand customer sentiments.
- Auto-pilot for routine tasks, freeing you up for the big stuff.
- Integrations with payment gateways for e-commerce.
- Conversational Marketing Cloud for WhatsApp campaigns.
What/who’s Yellow.ai best for?
Yellow.ai suits enterprises of all sizes.
Cons of Yellow.ai
Here’s what I found:
- The free plans I tested had limited customisations. Prompting me to subscribe to access the platform’s full features was a minus for me.
- Additionally, Yellow.ai haven’t provided comprehensive pricing details.
Yellow.ai’s pricing
Yellow.ai’s specific costs remain undisclosed. However, I found out that they have two pricing options.
- The free tier, and
- Enterprise plan.
These plans offer varying numbers of chatbots, channels, and integrations.
What Yellow.ai’s WhatsApp chatbot users are saying
#4. Infobip
In 2006, Croatian startup Infobip set its sights on a global challenge. The aim? Simplifying B2C communications.
Their first attempt? A chatbot which ended up serving many times more users than anticipated.
This early move ignited a decade of growth. And by 2019, Infobip’s chatbots were powering over 50 enterprise projects.
Infobip provides guides on designing and building WhatsApp chatbots.
And their broadcasts offer rich messaging features for sending media files on WhatsApp.
Their broadcast tool caters for large audiences. And you can schedule broadcast messages.
Infobip’s top features
Here are Infobip’s top features for WhatsApp marketing:
- Reporting and analytics
- Message Scheduling
- Contact management
- Smart chatbot builder and
- Agent transition from chatbot
Seeing these features firsthand was impressive. But then, is it the best WhatsApp marketing software for you?
Here’s my finding.
What/who’s Infobip best for?
Infobip suits businesses of all sizes, from more minor to bigger enterprises.
Cons of Infobip
Here are the flaws I noticed about Infobip:
- Setting up was difficult. It requires many technical skills.
- Pricing isn’t fully available. I found this confusing.
Infobip’s pricing
Infobip operates a conversation-based pricing model. Pricing starts at $0.072 per WhatsApp message.
What Infobip’s users are saying
With Telebu’s WhatsApp Business API, we’ve accelerated our growth by meeting customers where they already are on WhatsApp.” -Mr. Manish, Founder, Creative HomeGet started for free, or book a demo. |
#5. WhatSender
WhatSender is a desktop software developed by Whatsender.
It’s all about bulk messaging and automation on WhatsApp.
But who’s behind it? That’s a mystery. The origins, the founders, the history – it’s all under wraps.
But does that matter?
Here’s what I found out while using the tool.
WhatSender is simple to use, although I struggled with the chatbot and broadcasting features.
They provide auto responders for WhatsApp marketing. Users can also set up commands with dynamic menus. This includes a safe mode feature to reduce the risk of bans.
WhatSender’s top features
WhatSender’s top features include the following:
- Bulk WhatsApp messaging
- Campaign creation
- Campaign scheduling
- Campaign tracking
- Contact management
- Customisable Sender ID
- Multiple contact numbers
What/who’s WhatSender best for?
WhatSender is ideal for small to medium-sized enterprises (SMEs).
Cons of WhatSender
From my observation, WhatSender has 2 significant downsides.
- It sends multiple messages to a single contact. This could cause spamming.
- I found it difficult to set up an account. And help was slow to arrive.
WhatSender’s pricing
WhatSender offers three pricing models:
- Free: Limited daily messages, one account.
- WS – Classic: $3/month. Up to 5 accounts.
- WS – Annual Plan: $19.95/year – Offers same benefits as Classic but with a discount.
What WhatSender users are saying
#6. Bird (formerly MessageBird)
Bird started in the city of Amsterdam in 2011.
As time passed, this fledgling company spread its wings. Today, it’s a cloud communication platform.
They offer chatbots and broadcasts for WhatsApp marketing.
Bird provides chatbots for sales and marketing on WhatsApp. This also includes Voice, Email, SMS, WeChat, and more.
Bird has a visual automation application called Flow Builder. This allows you to create chatbots with or without coding. They also provide pre-approved templates for broadcasts.
So, how does Bird fare when pitted against giants like TelebuSocial and WATI? My analysis sheds light on this very question.
Bird’s top features
Bird’s main features include
- Flow builder: drag-and-drop chatbot designer.
- Natural Language Processing (NLP): to understand customer intent and sentiments.
- 2-way messaging: for more interactive conversations.
- API Access: integrating Bird’s services into applications.
- Access controls/permissions: managing user access and permissions within the platform.
These features and functionalities keep it in our good books.
But is Bird best for you? Who’s Bird best for you?
After using the platform, here’s my conclusion.
What/who’s Bird best for?
Bird is best for businesses of various sizes. Small, medium and large.
Cons of Bird
Upon using Bird, here are significant flaws I found:
- Bird is primarily tailored for those with Python and Flask expertise.
- Additionally, it relies heavily on multiple APIs. Any complications with these APIs could disrupt the chatbot’s functionality.
Delving into their pricing, here’s what surfaced.
Bird’s pricing
Bird’s pricing model is contract-based.
- Basic pricing with 3,000 contacts/month = $45. Up to 30,000 Email, SMS, or WhatsApp sends.
- Enterprise pricing is customised. It serves businesses with more than 50,000 monthly contacts. It comes with custom solutions tailored as needed.
What Bird’s users are saying
#7. WA Web Utils
Remember 2015? That’s when WhatsApp Web came out, finally allowing you to use WhatsApp on your computer.
This introduction of WhatsApp Web paved the way for WA Web Utils.
Its goal is to help businesses send WhatsApp messages in bulk. No more painfully sending one message at a time. You could send out messages to big groups with ease.
These days, WA Web Utils is a go-to tool for many people.
Marketers use it to reach many people with marketing campaigns.
But then, I soon had questions.
How does a simple web extension compete in the market? What features does it boast of being just a WhatsApp extension?
Here’s what I found while testing it out.
WA Web Utils’s top features
I found these four features valuable:
- Bulk custom messaging
- Privacy measures
- Intelligent segmentation
- Custom audience lists
- Auto-reply, and
- Custom templates
What/who’s WA Web Utils best for?
WA Web Utils works best for small businesses and individuals.
Cons of WA Web Utils
While using this web extension, I found out its most significant flaws:
- Your messages aren’t end-to-end encrypted within your browser.
- As such, there are potential security risks.
- It lacks enterprise-grade features. It can’t compete against TelebuSocial’s campaign analytics, lead tracking and advanced segmentation.
- It focuses on just broadcasts and basic chatbots.
- It lacks strong customer support, and
- As a result, WA Web Utils doesn’t suit big businesses.
WA Web Utils’s pricing
WA Web Utils has two paid plans:
- PRO Plan: $19/month (international) or ₹699/month (India)
- Special Plan: $152/year
What WA Web Utils’s users are saying
#8. WATI
WATI (WhatsApp Team Inbox) was created by Blanca Ho and Ken Yeung. They’d previously collaborated on Clare.ai. An omnichannel AI digital assistant for large enterprises.
In 2020, they brought out a low-service, low-code product. Their target: small and medium-sized businesses.
However, this time around, they didn’t go omnichannel. They instead focused on WhatsApp.
WATI provides marketers with a low-code chatbot builder. As well as a shared team inbox for WhatsApp. They also support the creation of broadcast templates.
I tested the software, and six of its best features stood out.
WATI’s top features
WATI’s main features include
- Collaborative team inbox
- Smart routing
- Canned responses
- Data tagging and analytics
- Low-code workflows and, chatbots, and
- Integrations with tools like Zoho and Shopify.
From my experience with WATI, I soon realised it was best for particular types of businesses.
What/who’s WATI best for?
WATI is best for small and medium-sized businesses.
Cons of WATI
Here are WATI’s downsides:
- WhatsApp is the only channel they provide. You must purchase another software to talk to your customers on other channels.
- The signup process isn’t as straightforward as expected.
- Lack of omnichannel support to guide you across channels.
Check out the best WATI alternatives.
WATI’ pricing
WATI’s has three pricing plans:
- The growth plan. Starts at 1000 sessions per month for 5 users, at $49/month
- The pro plan. Starts at 2000 sessions per month for 5 users, at $99/month, and
- The business plan. Starts at 5000 monthly sessions for 5 users at $299/month.
What WATI users are saying
“Our experience with Telebu Communications has been exceptional. Their WhatsApp API & SMS Services have not only increased our operational flexibility but have also resulted in cost savings.” – Pravin Rai, Co-Founder & CEO, QuicKart Get started for free, or book a demo. |
#9. AiSensy
AiSensy was created in 2018 by a team of three. Ajay Rathore, Gautam Rajesh Shelley, and Mobit Dua. It’s a WhatsApp-based platform, just like WATI.
It’s headquartered in Gurungam, India.
It aimed to provide broadcast, automate notifications, and solve customer support on WhatsApp.
How has it fared so far? Does it currently have features that bring the best value for your money?
While testing out this software, here’s what I found out.
AiSensy integrates with Google’s Dialogflow. As you’ll find in the screenshot above. This tool helps users build chatbots for their WhatsApp Business API number.
Yet, like a two-edged sword, any changes made in the Dialogflow Assistant will reflect in real-time.
AiSensy’s top features
AiSensy’s main features include the following:
- Broadcast messaging
- Drag-and-build chatbots
- Audience segmentation
- Retargeting campaigns
- Click-to-WhatsApp-ads
- Agent chat distribution, and
- Integrations with e-commerce tools like Shopify and WooCommerce
What/who’s AiSensy best for?
While using the software, it was evident that AiSensy is best for small and medium-sized enterprises.
Cons of AiSensy
Here’s what I found:
- AiSensy’s pricing might not fit every budget, especially for startups.
- AiSensy relies on WhatsApp. Any changes or issues with WhatsApp’s service could impact your campaigns.
- I found limitations with advanced third-party software.
- Building chatbots and campaigns wasn’t easy.
- Experiencing its features without subscribing was a challenge.
AiSensy’s pricing
They provide three pricing plans:
- Basic Plan: $13.30/month or $12/month (charged annually)
- Pro Plan: $32.30/month or $28.70/month (charged annually)
- Enterprise Plan: custom pricing.
What AiSensy’s users are saying
Based on my experiences and research, here’s my verdict on these tools.
Comparison table of the best WhatsApp marketing software
Prominent features for WhatsApp marketing | Support for users | Easy migration and integration | Supported platforms | Pricing | Scalability | |
TelebuSocial | Drag-and-drop WhatsApp chatbot builders, WhatsApp marketing broadcasts, Analytics, Collaborative teamwork, Quick migration, and Easy integrations | 24/7 support on all communication channels, with complete documentation, guides and a quick demo to check the functionalities | Quick setup on WhatsApp with website builders and your CRM systems | Gorgias, Salesforce, Zapier, Google Sheets, SMS, Excel, Google Calendar, Calendly, your CRM, and others | Affordable | ✅ |
DoubleTick | Bulk WhatsApp broadcasts, automated reminders, abandoned cart nudges, third-party integrations, analytics, granular user roles and permissions, advanced product filters, and enhanced catalogue previews | Email, FAQs, and documentation | Complex registration for WhatsApp Business API approval on Meta | Platformly, your CRM, and Zapier | ❌ | ❌ |
Yellow.ai | Generative chatbots, auto-pilot, integrations, and conversational marketing cloud | Knowledge base, platform concepts, glossary and cookbooks, Email, and Academy | A complex registration process on Meta as a developer until you’re approved | Sharepoint and AWS S3 | ❌ | ✅ |
Infobip | Reporting and analytics, Message Scheduling, contact management, chatbot builder, and agent transition from chatbot | Email, web interface requests, and support handbook | Comprehensive registration process | Jira, Shopify, Adobe Commerce, BigCommerce, Stripe, VTEX, and Salesforce Sales Cloud | ❌ | ✅ |
WhatSender | 24/7 support, bulk WhatsApp messaging, campaign creation, campaign scheduling, campaign tracking, contact management, customisable Sender ID, and multiple contact numbers | Help centre, FAQs, Email, and Support forms | Lengthy and requires an additional download and installation of another software. | Make/Integromat, Zapier, Google Sheets, and Postman | Affordable | ❌ |
Bird | Flow builder, Natural Language Processing (NLP), 2-way messaging, API and access controls/permissions | Coach+, Business, First Class, and Private Plans | Meta application process for access to WhatsApp Business API | Sharepoint and AWS S3 | Affordable | ✅ |
WA Web Utils | Bulk custom messaging, privacy measures, intelligent segmentation, custom audience lists, auto-reply, and custom templates | Dedicated Team support and guides | Browser extension installation | Inbuilt CRM functionalities since it’s a standalone tool | ❌ | ❌ |
WATI | Collaborative team inbox, smart routing, canned responses, data tagging, analytics, low-code workflows and chatbots, and integrations with tools like Zoho and Shopify. | Integration support, quality management, help centre, knowledge base, and demo. | WhatsApp setup | Shopify, WordPress, Joomla, Squarespace, HubSpot, and WooCommerce | High prices for less | ❌ |
AiSensy | Broadcast messaging, Drag-and-build chatbots, Smart audience segmentation, Retargeting campaigns, Click-to-WhatsApp-ads, Agent chat distribution, and Integrations with e-commerce tools | Email support | A lengthy process on Google’s Dialogflow | Zapier, Pabbly Connect, Razorpay, Shopify, WooCommerce, OpenCart, Integrately, WebEngage, Kylas, and Google Sheets | ✅ | ❌ |
Now, how do you leverage these tools for stellar customer experiences?
As we wrap up this guide, follow these 7 tips. They’ll guarantee you the best results.
How to get the best out of your WhatsApp marketing software
Here’s how to maximise your WhatsApp marketing software offers:
#1. Use their documentation
Request tutorials, clear guides, and code samples from your provider.
#2. Decide beforehand what you want your bot to do
Do you want it to sell more, answer questions like a human, or just fetch new leads? Deciding early helps you build the best bot for the job.
#3. Get to know your customers
How do they chat? Talk like they do and keep things cool, so chatting with the bot feels normal.
#4. Make your bot a smooth talker
Use natural language processing (NLP) to make conversations flow naturally. Your chatbot will learn to understand and speak like a natural person.
#5. Connect the dots
Ensure that your bot can integrate with your other tools, including customer management tools (CRM), customer data, and anything else that helps it answer questions correctly.
#6. Pay attention to what people are asking the bot, and fix any problems you find
This way, your bot keeps getting better at answering questions over time.
#7. Keep your chatbot updated
Ensure it has the latest info on your products, services, and other vitals. Nobody likes outdated info.
#8. Always include access to human agents for questions the bot can’t answer
Customers will want to connect with a human at some point in the conversation. Ensure you have a human agent on standby, 24/7.
This is where we wrap it up.
So, what are you waiting for?
Get the WhatsApp marketing software with the best value for your money as you scale.
Struggling with WhatsApp marketing? Try TelebuSocial
With so many options, choosing the best WhatsApp marketing software can be tasking. But what if you can have it all in one?
Request a demo ASAP and see how TelebuSocial can help you boost sales:
- Build revenue-generating chatbots in minutes. No coding, easy-peasy.
- Slash costs and skyrocket sales. Super-rich, affordable features.
- Integrate with our user-friendly WhatsApp API. No technical headaches.
- Offer 24/7 support and crystal-clear instructions. We always have your back.
Don’t let your WhatsApp potential gather dust. Turn it into a goldmine with TelebuSocial. Schedule your demo today.
META TITLE: The Best User-Friendly WhatsApp Marketing Software Providers
META DESCRIPTION: 9 of the best WhatsApp marketing software go head-to-head in this guide. Here’s how they stack up against each other for WhatsApp broadcasts and chatbots.
FAQs
What will I gain by using WhatsApp marketing software?
WhatsApp marketing software offers numerous benefits, including:
- Easier communication: Automate tasks, schedule messages, and manage conversations efficiently.
- Increased engagement: Reach a wider audience with campaigns and personalised messages.
- Improved customer service: Provide faster response times and resolve inquiries more effectively.
- Data-driven insights: Track campaign performance and gain valuable customer data to optimise future efforts.
- Enhanced lead generation: Capture leads directly through WhatsApp chats and nurture them into paying customers.
Is WhatsApp marketing software expensive?
Pricing models vary depending on the software provider, features offered, and the number of contacts you need to manage. Many platforms offer free trials or basic plans with limited features. Consider your budget and scale your software as your needs grow.
Do I need coding experience to use WhatsApp marketing software?
Generally, no. Most user-friendly platforms are designed for non-technical users, with interfaces and visual builders for creating campaigns and chatbots.
What kind of customer support does the software provider offer?
Reliable customer support is crucial. Choose a provider, like TelebuSocial, with multiple support channels (phone, email, chat) and knowledgeable representatives who can assist you with any questions or technical difficulties.
How can WhatsApp marketing software help me boost revenue?
By automating tasks, engaging customers more effectively, and driving sales conversations.