Best 11 WhatsApp Chatbot Service Providers

Best 11 WhatsApp Chatbot Service Providers: The Ultimate Guide

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Ever felt like choosing the best WhatsApp chatbot service provider is a guessing game? 

“Pick one, pay up, and hope for the best?” Yeah, that’s a recipe for disappointment.

But you’re not alone. 

Business owners and developers are trapped in “analysis paralysis” when choosing WhatsApp chatbots.

This guide cuts through the confusion. 

We’ll break down everything you need to know to choose from the top 11 WhatsApp chatbot solutions. Features, pricing, strengths, weaknesses – the whole package.

TelebuSocial is an easy-to-use WhatsApp chatbot solution with all you need to provide a satisfying customer experience and close deals. Get started or book a demo.

What are WhatsApp chatbots?

Please skip to the next section if you don’t need this section.

A WhatsApp chatbot is an intelligent virtual assistant that exists on WhatsApp that helps you automate conversations.

WhatsApp chatbots can answer frequently asked questions (FAQs), book appointments, and even take orders. All via a simple text conversation like the one you would have with your friend.

It has artificial intelligence (AI). As such, it continues to learn and adapt itself accordingly.

This implies that with time, WhatsApp chatbots become better at understanding and responding to various customers’ needs.

For businesses, this changes everything. Efficiency goes up as customer satisfaction improves.

For clients, getting support is instant. They can message you and get help any time of the day.

There are many WhatsApp chatbot service providers. Each one is uniquely suited for different business models and sizes.

So, how do you identify the best WhatsApp chatbot service providers?

Let’s find out.

6 factors to identify the best WhatsApp chatbot service providers for you

Choosing the best WhatsApp chatbot service provider is easy. To help you, consider these 6 factors:

#1. Know your needs

Not all chatbots are created equal.

So, consider your industry and customer base.

A small bakery might need a simple FAQ bot. Meanwhile, a large clothing retailer requires a more robust system for orders and returns. 

The right provider solves your specific business needs. One size doesn’t fit all.

#2. Transparent pricing

Surprise charges can disrupt your business. Pick a provider with transparent pricing upfront.

Look for options that align with your budget, whether a per-message fee, a subscription plan, or tiered pricing based on features.

#3. Feature functionality

Ensure the chatbot platform offers the features you need.

This could include things like:

  • Natural language processing (NLP) for understanding complex questions
  • Automation tools for tasks like scheduling and
  • Integrations with your existing CRM or sales software.

#4. Rock-solid reliability

Is the chatbot service always online? What is the provider’s SLA, and if there’s a problem, how fast do they fix it?

#5. Developer-friendly support

Even the best developers need a little TLC (tender loving care).

A developer-friendly provider provides resources like:

  • Clear documentation
  • Readily available technical assistance.

#6. Scalability and security

Your business will go places, but can your chatbot provider go with you? Choose a platform that can scale with your growing business needs.

Plus, data security.

So, ensure the provider offers strong data protection measures. This keeps your customer information safe and helps you comply with messaging laws.

Now you know what to look for.

So, what are the best WhatsApp chatbot service providers in the market? Let’s find the perfect WhatsApp chatbot for you.

The best WhatsApp chatbot service providers

Here are the best 10 user-friendly WhatsApp chatbot service providers:

  • TelebuSocial
  • Wati
  • Tidio
  • Respond.io
  • Gupshup 
  • Landbot
  • Sinch Engage
  • Botpress
  • Yellow.ai
  • Bird (formerly MessageBird)
  • Interakt

Here’s how they stack up against each other.

#1. TelebuSocial

TelebuSocial's dashboard

Do you want chatbots for WhatsApp, Facebook, your website, Instagram, and other channels? TelebuSocial’s WhatsApp chatbot builder is the answer.

TelebuSocial is an omnichannel customer communication solution of TELEBU COMMUNICATIONS LLP. The team behind SMSCountry.

TelebuSocial unifies all your customer conversations.

No more hopping in between channels.

You can manage all your conversations in one place.

From website chats to:

  • WhatsApp
  • Facebook Messenger
  • Slack
  • Microsoft Teams
  • Telegram
  • Line
  • Twitter
  • Kik
  • WeChat
  • Your mobile app

This way, you can respond to customers in real time.

And the best part? You don’t need to be a coding genius to create amazing chatbots.

Our intuitive drag-and-drop builder makes your life easier.

You can design chatbots that:

  • Answer frequently asked questions (FAQs)
  • Collect customer information and even
  • Automate simple tasks.

Don’t want to build from scratch?

TelebuSocial offers pre-made chatbot templates to jumpstart the process. You’ll be up and running in no time, no matter your industry.

That’s why it’s one of the best WhatsApp chatbot service providers.

TelebuSocial’s top features

TelebuSocial's broadcast history dashboard

In addition to providing a simple and easy-to-integrate API with all the help and support you need, TelebuSocial gives you:

  • Easy drag-and-drop builders: No coding? No problem. Our drag-and-drop builder and premade templates get you started fast.
  • Unified dashboard: Manage chats from WhatsApp, Facebook Messenger, and more – all in one place.
  • Broadcasts that sell: Send newsletters and updates directly to your customer base.
  • Analytics at your fingertips: Track what matters with insightful analytics to optimise your communication.
  • Teamwork that ensures results: Oversee team activity, join conversations, and control access with admin features.
  • API for all languages: Integrate with various programming languages for OTPs and transactional messages.
  • Easy migration: Switch to TelebuSocial in just 3 steps. Painless data migration gets you up and running.
  • Smooth integrations: With SMS, Google Sheets, Zapier, and more, as shown below.
 TelebuSocial chatbot service provider customer shares his joy using TelebuSocial

TelebuSocial works perfectly with the tools you already love. Integrate easily with platforms like:

  • Zapier
  • SMS
  • Excel
  • Gorgias
  • Google Calendar
  • Google Sheets
  • Calendar
  • SaleForce
  • Your CRM

And that’s not all.

TelebuSocial’s support team helps you with Facebook Business Verification.

We’ll get you chatting with customers in no time. Contact our support team ASAP to get started.

What/who’s TelebuSocial best for?

TelebuSocial suits businesses of all sizes – mid, small or large.

TelebuSocial’s pricing

TelebuSocial chatbot service provider pricing plans

TelebuSocial’s pricing plans are as follows:

  • Starter ($99/mo): Ideal for small teams (2 agents, 250 users, 1000 chats).
  • Business ($179/mo): Perfect for growth (5 agents, 1000 users, 2000 chats, live chat, social media chatbots, integrations).
  • Custom (contact our sales team): Large-scale needs (GPT/Bard queries, advanced chatbots, priority updates).

No hidden fees.

Ready to try out the TelebuSocial WhatsApp chatbot?

Chat with us today. Our omnichannel support team will guide you no matter how you prefer to connect.

Schedule a demo with TelebuSocial today. Let’s help you cut down costs and grow your revenue.

Cons of TelebuSocial

  • The only challenge I find with using TelebuSocial is the premium pricing. TelebuSocial seems to be on the high side.
TelebuSocial is an easy-to-use WhatsApp chatbot builder. With 3rd party integration, affordable pricing, detailed how-to tutorials, and ready-to-use templates. Get started or book a demo.

What TelebuSocial’s WhatsApp Business API users are saying

TelebuSocial has helped businesses save costs and expand.

TelebuSocial chatbot service provider customer shares his joy using TelebuSocial

#2. WATI

WATI chatbot service provider dashboard.

WATI means WhatsApp Team Inbox. Its focus on ONLY WhatApp is self-explanatory.

WATI is a product of Clare.ai (a digital assistant startup for AI and language learning).

They built WATI to leverage WhatsApp for customer conversations.

WATI’s top features

WATI features include:

  • Team inbox: Managing customer chats.
  • No-code chatbot builder: Creating chatbots without programming skills.
  • Broadcast messages: Sending bulk updates and information.
  • Automation: Includes keyword actions, reply material, routing, and sequences.
  • Dashboard and analytics: Measuring chatbot performance and customer engagement.
  • Contact management: Organising customer information.

What/who’s WATI best for?

WATI is best for small and medium-sized enterprises.

Cons of WATI

WATI has some downsides:

  • WhatsApp is the only channel they provide. You must purchase another software to talk to your customers on other channels.
  • The signup process isn’t as straightforward as expected.

Check out the best WATI alternatives.

WATI’s pricing

WATI chatbot service provider pricing page.

WATI’s has three pricing plans:

  • The growth plan: Starts at 1000 sessions per month for 5 users, at $49/month
  • The pro plan: Starts at 2000 sessions per month for 5 users, at $99/month, and
  • The business plan: Starts at 5000 monthly sessions for 5 users at $299/month.

What WATI’s WhatsApp chatbot users are saying

WATI user review
WATI pricing.

#3. Tidio

Tidio chatbot service provider dashboard

Tidio is a customer service software founded in 2013 by Marcin Wiktor and Titus Golas.

They provide live chat, automation tools, helpdesk services and AI solutions.

Like TelebuSocial, Tidio is an omnichannel platform. It also lets you manage your conversations in one place.

Tidio’s top features

Tidio offers features like:

  • Lyro AI chatbot: Answers customer queries using data and human-like language.
  • Live chat and helpdesk: To engage with visitors and manage messages across channels.
  • Automation flows: No coding is required to engage visitors and move leads through funnels.

What/who’s Tidio best for?

Tidio is suitable for small businesses.

Cons of Tidio

The main downside is you can’t test its full features for free. You’ll have to upgrade first.

This problem was because I needed to understand what I was paying for beforehand.

Tidio’s pricing

Tidio chatbot builder pricing page

Tidio offers 3 plans.

  • Free: includes basic live chat, ticketing, and social media integrations.
  • Starter: priced at $29/month. Includes basic analytics and a live visitors list.
  • Growth: $59/month. This includes advanced analytics and up to 1,000 conversations that have been handled.
  • Tidio+: starts at $499/month. Includes custom limits and a dedicated Success Manager for larger businesses.

What Tidio’s WhatsApp chatbot users are saying

Tidio chatbot service provider customer testimonial
Tidio chatbot service provider customer testimonial

#4. Respond.io

Respond.io chatbot service dashboard

This is another BSP (Business Solution Provider) for WhatsApp chatbots.

Respond.io was founded in 2016 by Gerardo Salandra and his team. Their aim? To create a tool that brings customer conversations in one place.

While using the software, I realised I could automate customer conversations across channels.

This was one primary reason why it made our exclusive list.

But what makes Respond.io unique? Respond.io’s top features.

Here are Respond.io’s top features:

  • Shared inbox: Collaborate with teammates.
  • 360° customer view: Customer chats in one place.
  • Chat automation: For automated messaging.
  • Respond on the go: Manage conversations from anywhere.

What/who’s Respond.io best for?

Respond.io is suited for businesses of all sizes.

Cons of Respond.io

Here are the flaws I noticed about Respnd.io:

  • Setting up is advanced. This can be difficult for users with little technical knowledge.
  • Pricing is expensive, especially for small businesses.
  • The UI has a basic design.

Respond.io’s pricing

Respond.io chatbot service pricing page

Respond.io offers three main plans:

  • Team: $79/month for small companies. Including 1,000 monthly active contacts (MAC) and 2,000 responses to AI credits.
  • Business: $249/month for mid-size companies. Offering 3,000 MAC and 5,000 Respond AI Credits.
  • Enterprise: Custom pricing. For larger companies with tailored solutions.

What Respond.io’s WhatsApp chatbot users are saying

Respond.io chatbot service provider customer testimonial
Respond.io chatbot service provider customer testimonial

#5. Gupshup

Gupshub chatbot service provider dashboard

Gupshup started in 2004 as an Indian SMS network. Its headquarters is in Cupertino, California.

Since 2004, it has become known for conversational messaging.

Today, Gupshup operates in Africa, the US, Europe and the Middle East.

It makes our list for its omnichannel attributes. Gupshup supports businesses across various channels.

Gupshup’s top features include the following:

  • Conversational AI: to craft custom conversational journeys with zero code.
  • Multi-channel messaging: across 30+ messaging channels.
  • Bot studio: Offers pre-built bot templates and a visual editor.
  • Campaign manager: For conversational ads.
  • Rich Communication Services (RCS): For interactive mobile experiences.

What/who’s Gupshup best for?

Gupshup is intended for enterprise developers and IT personnel.

Cons of Gupshup

Despite its good sides, here’s where Gupshup doesn’t do well:

  • It operates solely on desktop platforms.
  • It restricts file transfers to under 4.0MB.
  • Compatibility is limited to Salesforce Lightning, excluding Salesforce Classic. Additionally,
  • Gupshup lacks the feature to bulk update Opt-In numbers 
  • Only outbound messages on WhatsApp are recorded in the history screen.

Gupshup’s pricing

gupshup chatbot service pricing page

Gupshup follows a pay-as-you-go model. Their WhatsApp charges are conversation-based and are billed annually.

What Gupshup WhatsApp chatbot users are saying

gupshup chatbot service provider customer testimonial
gupshup chatbot service provider customer testimonial

#6. Landbot

Landbot chatbot service dashboard

Landbot isn’t just a no-code WhatsApp chatbot platform. It helps businesses build conversational experiences across other messaging channels, too.

Also check: Head-2-Head Guide: The Best 9 WhatsApp Marketing Software

Like TelebuSocial, you can create WhatsApp chatbots on Landbot without coding skills.

From my experience, it’s easy to use, with an intuitive UI.

Landbot has since become a platform supporting a variety of conversational solutions.

Its drag-and-drop functionality works. You can also integrate it with WhatsApp and other channels.

Landbot’s main features include

  • Visual flow builder: With conditional logic and rich media.
  • Templates and bricks: With pre-made components.
  • Team inbox: For team collaboration.
  • Integrations: Connect with other software or applications using Webhooks and APIs.

These features and functionalities keep it in our good books.

What/who’s Landbot best for?

Landbot is ideal for businesses of all sizes.

Cons of Landbot

Here are Landbot’s significant downsides:

  • It’s primarily built for developers with strong technical expertise.
  • Customisations like CSS, Javascript, Design, Background, and Persistent Menu will be exclusive to the First Bot from which the Jump originated.
  • These customisations are not transferable to Bots constructed with different versions.
  • Pricing is relatively more expensive than other platforms.

Landbot’s pricing

Landbot chatbot service pricing page

Landbot’s WhatsApp chatbot costs €40/month, including 500 monthly chats.

Larger businesses require higher volumes. So I discovered that its high custom plans are available only for large companies.

Plus, there are additional costs beyond the included amount. This was a downside for me.

What Landbot’s WhatsApp chatbot users are saying

landdbot chatbot service provider customer testimonial
landdbot chatbot service provider customer testimonial
TelebuSocial is an easy-to-use WhatsApp chatbot builder. With 3rd party integration, affordable pricing, detailed how-to tutorials, and ready-to-use templates. Get started or book a demo.

#7. Sinch Engage

Sinch engage chatbot service dashboard

Sinch Engage was formerly known as MessengerPeople.

It’s a subsidiary of Sinch, the parent company founded in 2008 by Johan Hedberg, Robert Gerstmann, and three others.

Sinch Engage provides cloud communication services for businesses. It leverages Sinch’s capabilities to offer chatbot solutions and advanced messaging.

From my research, I learned that this is possible with Sinch’s chatbot technology, Chatlayer.

They offer services like AI-powered automation and multiuser access. This enables multiple team members to respond to messages from one number.

I found these four features valuable:

  • Shared inbox: A single inbox for all customer conversations.
  • Chatbot builder: An intuitive drag-and-drop interface for creating chatbots.
  • Campaign manager: Tools for creating and managing marketing campaigns.
  • Rich Communication Services (RCS): Interactive mobile experiences for customers.

What/who’s Sinch Engage best for?

Sinch Engage is best for small and medium-sized businesses.

Cons of Sinch Engage

  • From my experience, Sinch Engage is best for developers with technical knowledge.
  • Based on research on softwareadvice.co.uk and capterra.com, users of Sinch Engage experience glitches in the software. This includes agent unavailability on various channels.

Sinch Engage’s pricing

Sinch engage chatbot service provider pricing page

Sinch Engage’s pricing editions start at $36 per month.

What Sinch Engage’s WhatsApp chatbot users are saying

Sinch engage chatbot service provider customer testimonial
Sinch engage chatbot service provider customer testimonial

#8. Botpress

Botpress chatbot service landing page

Botpress is a chatbot-building company headquartered in Quebec, Canada.

It was founded in 2016 by Sylvain Perron, Justin Watson, and Dany Fortin-Simard.

Botpress started as an open-source platform to build chatbots.

The goal? Making bot development accessible to a broader audience.

It soon became popular, attracting its first Fortune 500 company. This was a starting point. But how far has it come so far? Let’s see.

Today, Botpress combines three primary services:

  • Natural language processing
  • Messaging API, and
  • A chatbot studio for developers.

I tested out the software, and I soon found out its main features. Three of them stood out.

Botpress’ 3 main features include

  • Flow builder: To create chat automation.
  • Built-in Artificial Intelligence: Powered by ChatGPT.
  • Multi-channel publishing: for chatbots on channels like websites, WhatsApp, Facebook, and more.

From my experience with chatbots, I soon realised it was best for various types of businesses.

What/who’s Botpress best for?

Botpress is scalable for developers and businesses that need to build custom bots.

Cons of Botpress

From my findings, here are Botpress’ downsides:

  • The builder takes time to master. It’s more suitable for coding experts.
  • The free version has limited testing capabilities. So, you can’t figure out if it’s best for you unless you pay.
  • The website widget redirects to Messenger instead of a built-in chat box.

Botpress’ pricing

botpress chatbot service pricing page

Botpress has a Team plan for $495 per month. Only for teams with advanced chatbot projects. This plan includes custom analytics and 250,000 incoming messages and events.

What Botpress’ WhatsApp chatbot users are saying

botpress chatbot service provider customer testimonial
botpress chatbot service provider customer testimonial

#9. Yellow.ai

Yellow.ai chatbot service provider dashboard

If you knew Yellow Messenger, then this tool would sound familiar.

Yellow.ai was formerly known as Yellow Messenger. It was founded in 2016 by Raghu Ravinutala and others in Bangalore, India.

It initially started as a B2C (Business-to-customer) enterprise. Today, it’s another prominent leader in conversational AI experiences.

Their product serves customers and employees alike.

Getting started on the platform was easy. Their AI model was responsive.

But how does it stack up in features and functionality? Here’s what I found out.

Yellow.ai comes with 3 main features as follows:

  • Generative AI: for conversations across channels.
  • Human-like experience: Empathetic chatbot conversations.
  • Minimal setup bot deployment: uploading documents and connecting to my desired channels.

What/who’s Yellow.ai best for?

Yellow.ai is suitable for enterprises of all sizes.

Cons of Yellow.ai

Here’s what I found:

  • The free plans I used have limited customisations. Asking me to subscribe to the platform’s full features didn’t go well.
  • At the same time, they haven’t disclosed the full pricing details.

Yellow.ai’s pricing

Yellow.ai chatbot service pricing page

With limited information on exact figures, here’s what I found out about Yellow.ai’s pricing:

  • Yellow.ai offers a free plan and an enterprise plan.
  • These plans come with different bots, channels, and custom integrations.
  • The exact pricing details are unavailable to the public.

What Yellow.ai’s WhatsApp chatbot users are saying

yellow.ai chatbot service provider customer testimonial
yellow.ai chatbot service provider customer testimonial

#10. Bird (formerly MessageBird)

The best 11 WhatsApp chatbot service providers. Bird dashboard.

MessageBird (now called Bird) was founded in 2011 in Amsterdam, Netherlands.

Fast forward to today, it has grown into a cloud communication provider.

Bird provides omnichannel services, including chatbots for customer relations on WhatsApp.

This also includes Voice, Email, SMS, WeChat, and more.

Also know: Expert Tips on How to Effectively Manage Customer Support Agents

They help businesses build marketing campaigns across various viewpoints.

While checking out their platform, I noticed that Bird’s omnichannel qualities were a vital feature. That’s one reason they make my list of the best WhatsApp chatbot service providers.

But where do its features stand against powerhouses like TelebuSocial and WATI?

Here are my findings:

  • Flow builder: drag-and-drop visual automation.
  • Natural Language Processing (NLP): to recognise customer intent, entities, and sentiments.
  • 2-way messaging: for interactive conversations.
  • API Access: integrates Bird’s services into applications.
  • Access controls/permissions: managing user access and permissions within the platform.

Now, who’s Bird best for?

After using the platform, here’s my verdict.

What/who’s Bird best for?

Bird is best for businesses of all sizes. Small, medium and large enterprises.

Cons of Bird

I found two significant cons about Bird’s WhatsApp chatbot builder:

  • It’s best for developers with expert Python and Flask skills.
  • It’s dependent on various APIs. Any changes or issues with these APIs will affect the chatbot’s performance.

Then, I checked their pricing models. 

Of course, pricing is relative, depending on your targets. But does Bird give you value for your money?

Here’s what I found out about their pricing.

Bird’s pricing

 Bird (MessageBird) pricing.

Bird’s pricing model is contract-based.

  • Basic pricing with 3,000 contacts/month = $45. Up to 30,000 Email, SMS, or WhatsApp sends.
  • Enterprise pricing is customised. It serves businesses with more than 50,000 monthly contacts. It comes with custom solutions tailored as needed.

What Bird’s WhatsApp chatbot users are saying

. Bird (MessageBird) user reviews.
 Bird (MessageBird) dashboard.

#11. Interakt

Interakt dashboard.

Interakt is a part of Jio Haptik Technology Limited. It started in 2013 as a product development company.

They’ve been building internal products. And they’ve been sharing their prototypes with developers. Including their MVP (Minimum Viable Products).

They offer tools to build WhatsApp chatbots for sales.

Like others mentioned above, they offer a shared team inbox. Helping teams handle customer queries via a single WhatsApp Business number.

They aimed to close the gap in integrating their tools with others’ software.

Interakt offers 5 main features as follows:

  • High-impact campaigns: to send notifications at scale.
  • Plug-n-play integrations: on e-stores, CRMs, and business apps like Shopify, WooCommerce, Zoho, and more.
  • Automation workflows: for engaging campaigns and custom replies for FAQs, order updates, and more.
  • Catalogues: to display visually rich product catalogues.
  • Analytics: to measure engagement.

What/who’s Interakt best for?

Interakt is best suited for small and medium-sized businesses.

Cons of Interakt

Interakt has downsides that include

  • Their support responds primarily via email.
  • The UI is basic.
  • The platform lacks a built-in WhatsApp chatbot.
  • It’s expensive compared to other providers.

Talking about money, here are Interakt’s pricing details.

Interakt’s pricing

\ Interakt pricing.

Interakt offers paid monthly plans billed annually. They’re as follows:

  • Starter: $41/month, $490/year
  • Growth: $83/month, $990/year
  • Company: $166/month, $1990/year

What Interakt’s WhatsApp chatbot users are saying

Interakt user review.
Interakt's customer review

My experience using these tools has been eye-opening.

While some tools seemed very favourable, others proved abortive or advanced.

From my experience + extensive research, here’s a quick summary of these tools.

TelebuSocial makes building chatbots simple whether this is your first chatbot or you’ve been doing it or years. Get started or book a demo.

Comparison table of the 10 best WhatsApp chatbot service providers

ChannelsEasy Migration and IntegrationSupported integrationsValue for Money and TransparencyScalability
TelebuSocialYour website, WhatsApp, Facebook Messenger, Telegram, Slack, Microsoft Teams, LINE, Twitter, Kik, WeChat and your mobile appOne-click setup with website builders and your CRM systemsGorgias, Salesforce, Zapier, Google Sheets, SMS, Excel, Google Calendar, Calendly, your CRM, and othersHigh pricing
WATIWhatsApp onlySimple WhatsApp setup.ZapierHigh prices for less
TidioLive Chat, Email, WhatsApp, Facebook Messenger, and InstagramEasy WhatsApp integrationShopify, WordPress, Joomla, Squarespace, HubSpot, and WooCommerceHigh pricing
Respond.ioLive chat, WhatsApp, LINE, WeChat, Facebook Messenger, Viber, Telegram, X, and EmailRequires lengthy procedures.Zapier, Slack, Google Sheets, Pipedrive, and WooCommerceHigh pricing
GupshupWhatsApp, SMS, Voice and RCSEasy migrationZoho CRM, Clevertap, and ZapierHigh prices for less
LandbotWhatsApp, Web, and Facebook MessengerEasy, and requires an OTP to completeMailchimp, Sendgrid, Calendly, and Google SheetsHigh pricing for less
Sinch EngageFacebook Messenger, WhatsApp, Telegram, Viber, and InstagramDepends on various factorsUnclearHigh pricing
BotpressVonage, Smooch, Slack, Telegram, Microsoft Teams, Twilio, and VonageRequires technical expertiseSalesforce, Twilio, Gmail, GitHub, Slack, Webflow, and Rocket.Chat
Yellow.aiTelegram, WhatsApp, Slack, Line, Instagram, Viber, Web-widget, Mobile-SDKs, Apple Business Chat, and Microsoft TeamsEasy migrationSharepoint and AWS S3High prices for less
BirdWhatsApp, SMS, Email, Facebook Messenger, Welbo, Kakao Talk, and InstagramRequires technical expertiseSharepoint and AWS S3High pricing
InteraktNot yet available.Simple WhatsApp setup.Limited to WhatsApp Business. And is available only for Premium packages.

Now, how do you leverage these tools for stellar customer experiences?

As we wrap up this guide, follow these 7 powerful tips. They’ll guarantee you the best results.

How to get the best out of your WhatsApp chatbot service provider

Here’s how to maximise the benefits your service provider offers:

#1. Use their documentation

Request tutorials, clear guides, and code samples from your provider.

#2. Decide beforehand what you want your bot to do

Do you want it to sell more, answer questions like a human, or just fetch hot new leads? Deciding early helps you build the best bot for the job.

#3. Get to know your customers

How do they chat? Talk like they do and keep things cool, so chatting with the bot feels normal.

#4. Make your bot a smooth talker

Use natural language processing (NLP) to make conversations flow naturally. This will train your chatbot to understand and talk like a real person.

#5. Connect the dots

Ensure that your bot can integrate with your other tools, including customer management tools (CRM), customer data, and anything else that helps it answer questions correctly.

#6. Pay attention to what people are asking the bot, and fix any problems you find

This way, your bot keeps getting better at answering questions over time.

#7. Keep your bot updated

Ensure it has the latest info on your products, services, etc. Nobody likes outdated info.

#8. Always include access to human agents for questions the bot can’t answer

Customers will want to connect with a real person at some point in the conversation. Ensure you have a human agent on standby, 24/7.

This is where we wrap it up. My candid advice? Don’t settle for less.

Get the WhatsApp chatbot service provider with the best value for your money as you scale.

Struggling to make your WhatsApp chatbot shine? Use TelebuSocial

We’ve shown you how to find the best WhatsApp chatbot service provider. Now you can have it all in one.

So, act fast!

Switch to TelebuSocial ASAP. We make it easy to create and deploy interactive chatbots your customers will be happy to use.

Our plans are packed with value. And our rich features can help you slash costs while raking in more sales.

Plus, our super user-friendly WhatsApp API makes integration a breeze.

No sweat. With 24/7 support and crystal-clear instructions, you’re set for success.

So, schedule a demo now to unlock the full potential of your WhatsApp goldmine.

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