10x customer experience

Top 12 Customer Experience Trends For 2024
Top 12 Customer Experience Trends For 2024
Avatar photo

Prince Dike |

14 Min. To Read

Customer expectations are changing faster than ever. You must adapt or risk losing out. 86% of customers will gladly pay more for a great customer experience. However, you must be...

How to Measure Your Customer Experience? Customer Experience Metrics And Measurement
How to Measure Your Customer Experience? Customer Experience Metrics And Measurement
Uroosa Kanwal

Uroosa Kanwal |

6 Min. To Read

Understanding how customers view your business can help you to maintain a competitive edge. This competitive edge is what translates into an increased income and a huge customer base. How...

How Hotel Amenities Can Enrich Your Guest Experience And Generate Returning Customers
How Hotel Amenities Can Enrich Your Guest Experience And Generate Returning Customers
Avatar photo

Prince Dike |

12 Min. To Read

Imagine reaching your hotel after a long flight only to find a shabby room with poor amenities. You’ll feel cheated and unhappy.  Right? That’s not how you want your guests...

How to Handle Customer Conflict Resolution Like a Boss
Rezwaan Athemadnia

Reezwan Athemadnia |

11 Min. To Read

In your business, settling conflicts involves more than just fixing problems. It also involves protecting your brand identity and building lasting connections with your customers.  Did you know that 82%...