Guides + playbooks

Expert’s Secrets on How to Train Customer Support Agents Who Win Hearts and Solve Problems
Expert’s Secrets on How to Train Customer Support Agents Who Win Hearts and Solve Problems

admin |

15 Min. To Read

If you’re reading this, chances are you’re grappling with one of these challenges: I completely empathise with your situation because I’ve been in your shoes.  Through trial and error and...

How to Build A Successful Marketing Team (From A Decade-Old Head of Marketing)
How to Build A Successful Marketing Team (From A Decade-Old Head of Marketing)

admin |

17 Min. To Read

If you’re reading this, one or more of the following describes you: I understand how you feel because some years ago, that was me. But don’t worry. In this guide,...

What Makes Customers Tick? Demystifying Customer Psychology
What Makes Customers Tick? Demystifying Customer Psychology

admin |

40 Min. To Read

If you’ve watched the movie “What Men Want,” you’d know just how easy it is to satisfy someone when you’re in their head and you know their thoughts. It’s the...

Best 11 WhatsApp Chatbot Service Providers: The Ultimate Guide
Best 11 WhatsApp Chatbot Service Providers: The Ultimate Guide

admin |

21 Min. To Read

Ever felt like choosing the best WhatsApp chatbot service provider is a guessing game?  “Pick one, pay up, and hope for the best?” Yeah, that’s a recipe for disappointment. But...

How to Use WhatsApp For Your Retail and E-commerce Business (A Complete Guide)
How to Use WhatsApp For Your Retail and E-commerce Business (A Complete Guide)
val valentine

Val Valentine |

33 Min. To Read

In this guide, you’ll learn everything you need to know about how to use WhatsApp for your retail and e-commerce business. The goal is to help you improve your customer...

How to Use WhatsApp For Your Hospitality and Hotel Business (A Complete Guide)
How to Use WhatsApp For Your Hospitality and Hotel Business (A Complete Guide)
val valentine

Val Valentine |

29 Min. To Read

In this guide, you’ll learn everything you need to know about how to use WhatsApp for your hospitality and hotel business. The goal is to help you improve customer satisfaction,...

WhatsApp Green Tick | How to Apply For And Complete WhatsApp Business Verification
WhatsApp Green Tick | How to Apply For And Complete WhatsApp Business Verification
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Vasudev Jagarlamudi |

14 Min. To Read

WhatsApp green tick makes your business stand out from the crowd. It also shows that your number belongs to an official business account. Have you seen WhatsApp accounts with green...

How to Use WhatsApp For Your Healthcare Businesses: A Complete Guide
How to Use WhatsApp For Your Healthcare Businesses: A Complete Guide
val valentine

Val Valentine |

48 Min. To Read

In this guide, you’ll learn everything you need to know about how to use WhatsApp for your healthcare services. The goal is to help you improve your patients’ satisfaction, deliver...

How to Use WhatsApp for Your Finance Business: A Comprehensive Guide
How to Use WhatsApp for Your Finance Business: A Comprehensive Guide

Akumu Fiona |

26 Min. To Read

In this guide, I’ll teach you how you can use WhatsApp for your finance business.  What you’ll learn here will help you use WhatsApp to serve your customers faster while...