Use TelebuSocial to track every single conversation with your customers and boost your agents' performances.
Telebu Social's analytics enables you to make data-driven decisions that enhance customer experience and improve team performance through clear and all-round tracking. With 3rd-party integration, you can import other business data from other sources and make the best decisions.
See your chatbot engagements and customer interactions across all channels and better understand customer behaviour.
Recognise your best support agents with detailed performance and productivity reports that are easy to understand and export.
TelebuSocial retention analysis helps you strategise better to keep your customers loyal to your business.
Identify pain points and create a seamless customer experience.
Target sales messages that resonate with the customer behaviour.
Enhance agent productivity and customer experience using real-time insights.
Use data to transform support conversations into revenue generators.
Optimise the sales funnel for faster lead conversion and close more deals.
Forecast customer behaviour to proactively prevent churn and retain valuable customers.
Hear it from our customers
Telebu's WhatsApp Business API lets us instantly engage prospects when they inquire about listings via WhatsApp. By sharing photos, answering FAQs automatically, and following up over WhatsApp, we can nurture leads better without huge marketing budgets.
Mr. Chintan
Founder Magnus, Real Estate
With Telebu's WhatsApp Business API, we can have targeted, personalised conversations with hot leads at scale. Our agents send listing alerts, schedule site visits, and answer buyer queries promptly over WhatsApp.
Mr. Manish
Founder, CreativeHomes
With Telebu powering seamless WhatsApp messaging at scale, we can check in on patient recovery, share health tips, send appointment reminders, and answer questions instantly. Patients feel more connected to our providers.
Mr. Osama
Marketing Manager, Sunface Medical Center