Stay on Top of Your Agents’ Activities with a Comprehensive Admin Dashboard

Manage permission and control what your agents and team members do with a complete admin visibility and control feature.

No credit card required

Businesses of all sizes use Telebu Social

Take control of your agents’ workflow

TelebuSocial's admin dashboard will empower you to simplify workflows, enhance agent productivity, and make data-driven decisions that drive business growth. By centralising chatbot management, monitoring agent activity, tracking customer interactions, and generating detailed reports, you’ll gain invaluable insights into customer behaviour, which leads to increased customer satisfaction and sales.

No credit card required

The features your business needs to grow

Comprehensive user management and permissions

Create, manage, and assign user roles so that your team members can access what they need to work effectively.

Real-time performance monitoring

Track chatbot performance in real-time and monitor your agents’ activity for data-driven decision-making.

Customisable dashboard and reports

Tailor the admin dashboard to your specific needs, prioritise metrics, and resolve issues efficiently from a single platform.

Different ways to use admin control and supervision

Customer sentiment analysis

Analyse feedback, identify patterns, and boost patronage through improvements.

Predictive analytics and insights

Anticipate customers’ needs, and address concerns before they escalate.

Scalable communication management

Grow and maintain control and efficiency with TelebuSocial’s scalable dashboard.

Real-time agent monitoring and coaching

Provide real-time coaching to enhance your agents’ performance and customer loyalty.

Customisable reports and insights

Create custom reports to track specific trends and stay ahead of the market.

Streamlined communication workflows

Prioritise conversations and manage interactions from a single platform.

How to be sure of us?

Hear it from our customers

Telebu's WhatsApp Business API lets us instantly engage prospects when they inquire about listings via WhatsApp. By sharing photos, answering FAQs automatically, and following up over WhatsApp, we can nurture leads better without huge marketing budgets.

Mr. Chintan

Founder Magnus, Real Estate

With Telebu's WhatsApp Business API, we can have targeted, personalised conversations with hot leads at scale. Our agents send listing alerts, schedule site visits, and answer buyer queries promptly over WhatsApp.

Mr. Manish

Founder, CreativeHomes

With Telebu powering seamless WhatsApp messaging at scale, we can check in on patient recovery, share health tips, send appointment reminders, and answer questions instantly. Patients feel more connected to our providers.

Mr. Osama

Marketing Manager, Sunface Medical Center

Why choose our admin control and supervision feature for your business?

  • Improved team collaboration and efficiency: Facilitate team collaboration and enhance agent productivity.
  • Better data-driven decision-making: You gain valuable insights into customer interactions and agent performance.
  • Enhanced customer support and satisfaction: You effectively resolve customer inquiries and prioritise urgent issues.
  • Reduced costs: With TelebuSocial’s admin dashboard, you streamline workflows and increase agent productivity.

No credit card required

Frequently Asked Questions
How can TelebuSocial's admin control and supervision feature contribute to a positive customer experience?
TelebuSocial's admin control and supervision feature fosters a positive customer experience. It helps you make your agents knowledgeable to minimise customer frustration by preventing miscommunications and errors through feedback, coaching, and timely intervention at the tap of a button.
What level of control do admins have over agents' conversations?
Admins can monitor conversations in real-time, review past conversations, and provide feedback from their dashboards to enhance the agents’ performance and boost customer interactions.
How can admins protect sensitive customer information on TelebuSocial?
On TelebuSocial, you can grant and deny permission to different agents based on their responsibility and level of clearance. Plus, TelebuSocial adheres to the highest level of data security measures, including GDPR and HIPAA, so you and your customer are always safe
Can’t find your Query?

To send you a response, we need your email address. Don't worry, we'll only use it to answer your question and nothing else!

Experience WhatsApp Bot for Your Industry
WhatsApp Icon