Access Clear and Comprehensive Data to Improve Customer Experience

Use TelebuSocial to track every single conversation with your customers and boost your agents' performances.

No credit card required

Businesses of all sizes use Telebu Social

Understand customer interaction and team performance

Telebu Social's analytics enables you to make data-driven decisions that enhance customer experience and improve team performance through clear and all-round tracking. With 3rd-party integration, you can import other business data from other sources and make the best decisions.

No credit card required

All you need to track conversations

Cross-channel visibility & bot

See your chatbot engagements and customer interactions across all channels and better understand customer behaviour.

Agent performance

Recognise your best support agents with detailed performance and productivity reports that are easy to understand and export.

Increase customer retention

TelebuSocial retention analysis helps you strategise better to keep your customers loyal to your business.

Different ways you can use Telebu Social’s analytics

Customer journey mapping

Identify pain points and create a seamless customer experience.

Customer segmentation and personalisation

Target sales messages that resonate with the customer behaviour.

Agent performance analysis

Enhance agent productivity and customer experience using real-time insights.

Support effectiveness evaluation

Use data to transform support conversations into revenue generators.

Sales funnel optimisation

Optimise the sales funnel for faster lead conversion and close more deals.

Predictive analytics

Forecast customer behaviour to proactively prevent churn and retain valuable customers.

How to be sure of us?

Hear it from our customers

Telebu's WhatsApp Business API lets us instantly engage prospects when they inquire about listings via WhatsApp. By sharing photos, answering FAQs automatically, and following up over WhatsApp, we can nurture leads better without huge marketing budgets.

Mr. Chintan

Founder Magnus, Real Estate

With Telebu's WhatsApp Business API, we can have targeted, personalised conversations with hot leads at scale. Our agents send listing alerts, schedule site visits, and answer buyer queries promptly over WhatsApp.

Mr. Manish

Founder, CreativeHomes

With Telebu powering seamless WhatsApp messaging at scale, we can check in on patient recovery, share health tips, send appointment reminders, and answer questions instantly. Patients feel more connected to our providers.

Mr. Osama

Marketing Manager, Sunface Medical Center

Why choose Telebu Social’s detailed analytics for your business?

  • Comprehensive tracking and reporting with simple graphs and pie charts
  • 3P integration to aggregate, compare, and use data
  • Tracking customisation and filtering

No credit card required

Frequently Asked Questions
What type of analytics and reporting features does Telebu Social offer?
Telebu Social provides analytics and reporting features to track message delivery, engagement rates, and other metrics, helping your business measure the effectiveness of your messaging campaigns.
What type of support is available from Telebu Social?
Telebu Social offers live support during the onboarding process. We also provide technical assistance and help with any queries or issues related to the platform via documentation, videos, and email.
Can I use Telebu Social for customer surveys or feedback collection?
Yes, you can conduct customer surveys, collect feedback, gather valuable insights, and visualise the data on Telebu Social via your connected social media platforms.
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